Frequently Asked Questions

Everything you need to know about shopping with Clothing The Gaps

How long does shipping normally take?

Orders are typically processed within 1-3 business days. Domestic standard shipping takes 3-7 business days, while express shipping arrives within 1-3 business days depending on your location.

What is your return policy?

We offer a 30-day return window for unworn items with original tags attached. Please note that for hygiene reasons, we cannot accept returns on earrings or face masks unless they are faulty.

How do I ensure I choose the right size?

Each product page features a detailed size guide with specific measurements. We recommend measuring a similar garment you already own to compare fit before making a purchase.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific destination.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options such as Afterpay and Klarna.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress.